Short answer
Record the issue, mark the exact photo or detail, separate must-fix points from preferences, ask the supplier what is feasible, then decide whether to revise, compare another supplier, or stop.
Guide
Do not send a vague complaint. Turn the sample problem into clear revision notes.
Record the issue, mark the exact photo or detail, separate must-fix points from preferences, ask the supplier what is feasible, then decide whether to revise, compare another supplier, or stop.
Color, finish, logo, label, packaging, surface, or visible defect.
Size, component match, accessory, assembly, or usage issue.
The supplier made something different from the requested sample brief.
We prepare visible revision notes from sample records and help clarify the next sample path. We do not guarantee that a supplier can or will revise every issue.
Send a Revision Situation